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current: Could 27, 2021 12:00 EDT

Really hard Rock Cincinnati and Quick Custom made Intelligence (“QCI”) jointly introduced that the QCI Host platform has been picked by the Hard Rock Casino in Cincinnati, Ohio. The Host platform has been deployed and their participant enhancement team is actively utilizing the instrument.

“Customizing a alternative that truly supports our host staff and their working day-to-day general performance was an crucial factor in selecting QCI. The software will help in our CRM attempts from commencing to end with pinpointing skilled players, running day-to-day perform circulation, comprehending truly worth and reinvestment and reporting the over-all look at and development of participant efficiency letting us to hold our hosts accountable for driving effects,” said Mr. George Goldhoff, President of Tricky Rock On line casino Cincinnati.

“We are honored that the Really hard Rock On line casino Cincinnati has chosen our Host system,” commented Dr. Ralph Thomas, CEO of QCI. Dr. Thomas went on to say that “the remarkably configured QCI Host system empowers host supervisors and hosts with the data they want, tracks general performance throughout different metrics and strengthens buyer loyalty. We are self-assured our demonstrated product or service will proceed to fulfill the developing player improvement needs of Tough Rock Casino Cincinnati.”

About Really hard Rock®

Hard Rock Worldwide (HRI) is a person of the most globally recognized businesses with venues in 68 countries spanning 239 spots that consist of owned/accredited or managed Inns, Casinos, Rock Shops®, Stay Functionality Venues and Cafes. HRI also released a joint enterprise named Really hard Rock Electronic in 2020, an online sportsbook, retail sportsbook and net gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s most significant and most useful assortment of reliable tunes memorabilia at extra than 86,000 parts, which are displayed at its destinations all-around the world. In 2021, Difficult Rock Intercontinental was awarded the Best Employer in the Journey & Leisure, Gaming, and Enjoyment Market by Forbes and also designated as a U.S. Very best Managed Enterprise by Deloitte Private and The Wall Street Journal. In 2020, Really hard Rock was honored as 1 of Forbes Magazine’s Finest Businesses for Variety and a Best Employer for Women. Difficult Rock Accommodations & Casinos also been given to start with location position in the 2020 On line casino Gaming Executive Satisfaction Study conducted by Bristol Associates Inc. and Spectrum Gaming Group. In addition, Really hard Rock Lodges was named a single of the major carrying out lodge manufacturers in J.D. Power’s North The united states Resort Visitor Satisfaction Study for the next consecutive year. Challenging Rock locations are found in global gateway cities, which include its two most thriving flagship houses in Florida and house to the world’s initially Guitar Hotel® in South Florida, Worldwide Gaming’s 2020 Property of the Yr. The manufacturer is owned by HRI mother or father entity The Seminole Tribe of Florida. For more info on Hard Rock Intercontinental, visit or


The QCI System aligns player enhancement, marketing and advertising and gaming with effective authentic-time operational applications created for the gaming sector. Their ground-breaking, highly configured software program is installed in 400+ destinations across four continents, giving instruments for gaming operators running $8 billion+ in annual gross gaming earnings. QCI goods are designed on the QCI System, a finest-in-class on-premises, hybrid or cloud-dependent solution that permits entirely coordinated actions across gaming operations. QCI answers guide casinos in their endeavours to improve methods and income, handle promoting strategies and enhance shopper loyalty.  QCI was founded by Dr. Ralph Thomas and Mr. Andrew Cardno. Based in San Diego, QCI also has offices in Las Vegas, Dallas, St. Louis & Chicago. Most important phone number: (858) 299.5715

Source: Swift Personalized Intelligence